Extension Import latest version

Hi Davide,
I have been checking this issue with my hosting provider on a test site and here is the support team reply:

I have accessed the test application and traced the update process. The extension is connecting to 82.196.0.62 on port 80, but times out. Below is place part of the output:

clock_gettime(CLOCK_MONOTONIC, {13265962, 41979643}) = 0
connect(4, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr("82.196.0.62")}, 16) = -1 EINPROGRESS (Operation now in progress)
clock_gettime(CLOCK_MONOTONIC, {13265962, 42093684}) = 0
clock_gettime(CLOCK_MONOTONIC, {13265962, 42117944}) = 0
clock_gettime(CLOCK_MONOTONIC, {13265962, 42140773}) = 0
clock_gettime(CLOCK_MONOTONIC, {13265962, 42164851}) = 0

A few lines after this I see this error:

write(1, "{\"msg\":\"There was an error while fetching the requested url\"}", 61) = 61
munmap(0x7fed7ba1a000, 528384) = 0
setitimer(ITIMER_PROF, {it_interval={0, 0}, it_value={0, 0}}, NULL) = 0
setitimer(ITIMER_PROF, {it_interval={0, 0}, it_value={45, 0}}, NULL) = 0

The full output can be checked via the following link:

http:/I_CAN_SEND_THIS_FILE_BY_EMAIL.com/output.txt

What I would advise you is to contact the developer of the extension, provide him / her whit that output and ask for advice. Please reopen this ticket once you have his / her reply.

Best Regards,
Leonid G.

Let me know what you think and i will try to help to solve this issue. If you need the output.txt file i can send it by email or give you the link to the test site.

Thank you

Thanks for your reply. This is exactly what i said them when i read it. After that they send me what i wrote in the last post.

Are there any way where i can check how it works on another host??

Thank you for your time

wtf, this is the new response from the support team. What can i do now?? where is the issue, server side or extension??

From within your account, I am successfully establishing a connection to that IP on port 80:

Code:
xevedigi@serv01 [~]# telnet 82.196.0.62 80
Trying 82.196.0.62...
Connected to 82.196.0.62.
Escape character is '^]'.


This means that our server is not blocking the connections and the issue might be with the update service at their end. We can not resolve the issue, since it is at their end. You need to contact the support of the extension for further assistance.

thnks

I had installed the last version 2.1.1 where you had fixed the file name issue, but i guess it is not solved at all. Still include a score and extension at the end of the file name.

See screeshot: