Activity Remote plugin not working on any site..!?

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07 Oct 2012 17:02 - 07 Oct 2012 17:06 #207 by GammX1
GammX1 created the topic: Activity Remote plugin not working on any site..!?
Hi Davide,
Remote plugin stoped working last Oct.2, 2012.. I have 15 open projects where I'm working over randomly for extension maintenace (that's a mix of Joomla! 1.5.26 & 2.5.7 sites)
There is not a good reason that make them to have the tracktime remote plugin stopped reporting activities task...
-Those sites have been moved from one VPS to other VPS/ IP, inside the same Data Center and they have been updated to the latest version of Akeeba AdmintoolsPro 2.4.0... Outside of this recent changes all the sites remain as they were at the older VPS/IP.
- I have AdminTools 2.4.0 installed on my 'tracktime' site, too
- I have verified that linked user inside the plugin, inside every customer site, is correctly set as like its corresponding assigned 'project' and 'hour stack' and all of them match with its corresponding projects and hours stack defined on my 'tracktime' site.
- All involved VPS servers have cURL enabled at PHP
Perhaps, the AdminToolsPro WAF or its 'restrictive' HtaccessMaker .htaccess file are blocking the plugin feature?... Any light you may bring to solve those problems will be very welcome.
Thanks in advance for attention & quick feedback,
Rgrds,
GammX1
Last Edit: 07 Oct 2012 17:06 by GammX1.

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07 Oct 2012 17:25 #208 by admin
admin replied the topic: Re: Activity Remote plugin not working on any site..!?
Hi,

in next days we're going to release a new version of TrackTime pro.
Here you will find some more useful debug info, where you can find if any errors have been detected.

Info are send using a string formatted as xml, maybe that's the problem.
I'll try to install AdminTools pro and see if it's stopping anything (maybe I'll try to get in touch with Nicholas, too).

Before the move, everything was working?
Maybe we'll consider using another format instead of XML, but I'll need more investigation.

Thanks for your patience.

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07 Oct 2012 18:23 - 07 Oct 2012 18:26 #209 by GammX1
GammX1 replied the topic: Re: Activity Remote plugin not working on any site..!?
Thanks Davide! :cheer:

I'll try to install AdminTools pro and see if it's stopping anything (maybe I'll try to get in touch with Nicholas, too).
>> You will not get Nicholas available till next Oct. 23 +/- (He is attending a Joomla! Conference right now)

Before the move, everything was working?
>> No all of them as reported before on other post:
-The Old VPS was build with PhP under 'Apache_module' and the reason to move to the new one to CGI/FastCGI under fcgid_module to obtain the same user under joomla! and under the site owner (allowing to keep restricted CHMOD permissions with no one over 755 for directories and 644 for files). On the older VPS some sites worked correctly but those sites are not working now running inside the new VPS. The other change is the AdminTools 2.4.0 upgrade. I don't see any reason why the mentioned configuration could stop the plugin to work...!?... Perhaps, this info. may help you!

Maybe we'll consider using another format instead of XML, but I'll need more investigation.
>> Sounds good!... May be, whe you get you 'next wersion with debugging feature, you may wish to have a double side 'Joomla! 2.5.7 installations, one were to install a 'tracktime' component and other where to install the plugin inside the same servers the others (I hope that could help you to see the problem closely)

Arrived the momment, just email me dorectly (you already have my emaill address) and I'll be very happy to build both temporal sites for your test.

I'll stay tuned to your next input / feedback,
Rgrds
Last Edit: 07 Oct 2012 18:26 by GammX1.

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08 Oct 2012 22:21 #210 by admin
admin replied the topic: Re: Activity Remote plugin not working on any site..!?
Hi, I just installed the latest version of Admin Tools Pro.
I set the Web Application Firewall to block everything and create the custom .htaccess
I tried the plugin from a customer client to my test site, and everything worked fine.

I didn't have to debug it, when i logged out everything went well.

Please, can you create two test site (a main and a "plugin" one) so I can run some tests?
I'll try to figure out what's happening...

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08 Oct 2012 23:36 #211 by GammX1
GammX1 replied the topic: Re: Activity Remote plugin not working on any site..!?
Of course!
Both sites running inside the same servers where I suffered the reported issue. They will be ready by tomorrow evening as latest...
I will email you with your SU + FTP login credentials for each site.
Stay tuned,
Rgrds,

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09 Oct 2012 15:46 #215 by admin
admin replied the topic: Re: Activity Remote plugin not working on any site..!?
hi, on 2.5 sites is the plugin working?

I just found a little typo on 1.5 params that doesn't throw any error, but it prevents the plugin from working.

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