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29 Aug 2012 12:30 #100
by GillesT
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Hello friends
I am discovering Trasktime pro.
When I follow your DOCS pages, i asked myself if i have not installed the free component so I have uninstalled, dowloaded again and installe again.
But have a look at the screenshots of Tracktime settings : perhaps I have done a mistake somewhere, so tell me please.
I went to have a look to the languages files in admininstrator/lang... and they look fine.
Second, Tracktime propose me an update, but when I try, I have the answer on the second screenshot.
The download ID I have used is Subscrciption ID in Invoice Note, isn't it?
Waiting for your answer,
all the best
Gilles
I am discovering Trasktime pro.
When I follow your DOCS pages, i asked myself if i have not installed the free component so I have uninstalled, dowloaded again and installe again.
But have a look at the screenshots of Tracktime settings : perhaps I have done a mistake somewhere, so tell me please.
I went to have a look to the languages files in admininstrator/lang... and they look fine.
Second, Tracktime propose me an update, but when I try, I have the answer on the second screenshot.
The download ID I have used is Subscrciption ID in Invoice Note, isn't it?
Waiting for your answer,
all the best
Gilles
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29 Aug 2012 12:39 #101
by admin
Hi,
first of all, thanks for purchasing the Pro version.
Regarding the language file, an user started to translate the French language, but then the work stopped, so you have only half of those strings...
I'll try to fix this annoying thing.
Regarding the automatic update, we just saw that there are some problems with it. However, you can manually download the latest version from our site:
fabbricabinaria.it/download/tracktime
first of all, thanks for purchasing the Pro version.
Regarding the language file, an user started to translate the French language, but then the work stopped, so you have only half of those strings...
I'll try to fix this annoying thing.
Regarding the automatic update, we just saw that there are some problems with it. However, you can manually download the latest version from our site:
fabbricabinaria.it/download/tracktime
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29 Aug 2012 13:02 - 29 Aug 2012 13:03 #102
by admin
Hi,
I've just checked and probably you're using the wrong download id.
Your Download ID is unique (it's not linked to the subscription) and you can find it here:
fabbricabinaria.it/en/account-en/my-subscriptions/subscriptions
Save this is inside Tracktime, then remember to follow these steps:
Please try again and everything should be fine.
We're working on fixing the missing language strings, when a new version is available we'll contact you immediatly.
I've just checked and probably you're using the wrong download id.
Your Download ID is unique (it's not linked to the subscription) and you can find it here:
fabbricabinaria.it/en/account-en/my-subscriptions/subscriptions
Save this is inside Tracktime, then remember to follow these steps:
- Click inside the update icon
- Click on "Refresh update information"
- The download url should be something like that: www.fabbricabinaria.it /download/tracktime/tracktime-1-4-2/comtracktimepro-zip?dlid=yourDownloadID
Please try again and everything should be fine.
We're working on fixing the missing language strings, when a new version is available we'll contact you immediatly.
Last edit: 29 Aug 2012 13:03 by admin.
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29 Aug 2012 13:36 #105
by GillesT
Hi,
sorry, I had not understood where to find the downloadID so now, I got the good one, and the updtate worked perfectky.
Thank you for your fast answers.
This evening I will continue to practise Tracktime that seems to be exactly what I was looking for.
Regards,
Gilles
sorry, I had not understood where to find the downloadID so now, I got the good one, and the updtate worked perfectky.
Thank you for your fast answers.
This evening I will continue to practise Tracktime that seems to be exactly what I was looking for.
Regards,
Gilles
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