Feedback

More
28 Jun 2012 09:40 #25 by admin
admin created the topic: Feedback
We are very interested in your opinion!

Please leave us a feedback:
  • did you find any problems?
  • is there a bug? (uops.. :blush: )
  • how can we improve TrackTime?

We really need your help!

Please Log in or Create an account to join the conversation.

More
29 Aug 2012 12:30 #100 by GillesT
GillesT replied the topic: Re: Feedback
Hello friends

I am discovering Trasktime pro.

When I follow your DOCS pages, i asked myself if i have not installed the free component so I have uninstalled, dowloaded again and installe again.
But have a look at the screenshots of Tracktime settings : perhaps I have done a mistake somewhere, so tell me please.
I went to have a look to the languages files in admininstrator/lang... and they look fine.
Second, Tracktime propose me an update, but when I try, I have the answer on the second screenshot.
The download ID I have used is Subscrciption ID in Invoice Note, isn't it?

Waiting for your answer,
all the best
Gilles

This message has an attachment image.
Please log in or register to see it.

Please Log in or Create an account to join the conversation.

More
29 Aug 2012 12:39 #101 by admin
admin replied the topic: Re: Feedback
Hi,

first of all, thanks for purchasing the Pro version.
Regarding the language file, an user started to translate the French language, but then the work stopped, so you have only half of those strings...
I'll try to fix this annoying thing.

Regarding the automatic update, we just saw that there are some problems with it. However, you can manually download the latest version from our site:
fabbricabinaria.it/download/tracktime

Please Log in or Create an account to join the conversation.

More
29 Aug 2012 13:02 - 29 Aug 2012 13:03 #102 by admin
admin replied the topic: Re: Feedback
Hi,

I've just checked and probably you're using the wrong download id.
Your Download ID is unique (it's not linked to the subscription) and you can find it here:
fabbricabinaria.it/en/account-en/my-subscriptions/subscriptions

Save this is inside Tracktime, then remember to follow these steps:
  1. Click inside the update icon
  2. Click on "Refresh update information"
  3. The download url should be something like that: www.fabbricabinaria.it /download/tracktime/tracktime-1-4-2/comtracktimepro-zip?dlid=yourDownloadID

Please try again and everything should be fine.
We're working on fixing the missing language strings, when a new version is available we'll contact you immediatly.
Last Edit: 29 Aug 2012 13:03 by admin.

Please Log in or Create an account to join the conversation.

More
29 Aug 2012 13:36 #105 by GillesT
GillesT replied the topic: Re: Feedback
Hi,
sorry, I had not understood where to find the downloadID so now, I got the good one, and the updtate worked perfectky.
Thank you for your fast answers.
This evening I will continue to practise Tracktime that seems to be exactly what I was looking for.
Regards,
Gilles

Please Log in or Create an account to join the conversation.

Time to create page: 0.224 seconds