[SOLVED] Update and break

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06 Nov 2012 08:38 - 15 Nov 2012 12:22 #263 by GillesT
Hello friends

yesterday, i had an update of Tracktime in my Tracktime backoffice.
I updated and Tracktime have gone away from my backoffice menu components.
When I look at "Extensions manager" I see Tracktime and its plugin => screenshot

What can I do?

All the best
Gilles

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Last edit: 15 Nov 2012 12:22 by admin.

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06 Nov 2012 09:26 #264 by admin
Replied by admin on topic [SOLVED] Update and break
first of all, don't uninstall tracktime and make a backup of your database.
then, from which version you were upgrading?

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06 Nov 2012 09:41 #265 by GillesT
Replied by GillesT on topic [SOLVED] Update and break
I have just done Database backup.
Tracktime version 1.6.0 professional one.

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06 Nov 2012 17:20 #266 by admin
Replied by admin on topic [SOLVED] Update and break
that's really strange.
I just made some tests on a fresh install (upgrading to 1.6.1 starting from 1.6.0 using LiveUpdate) and everything went fine.
Infact, since you can find it inside the manage extension tab (and it's enabled) you should see it under the "Components" tab.
However, I see that you still have the 1.6.0 version installed. Please try manually install the 1.6.1 version in the "old way": under extensions, go to install and upload the zip file.

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06 Nov 2012 17:52 #267 by GillesT
Replied by GillesT on topic [SOLVED] Update and break
Ok I do.
Just a question do I install over the 1.6.0 or do I uninstall it before?

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06 Nov 2012 21:46 #268 by admin
Replied by admin on topic [SOLVED] Update and break
install over; if you uninstall you'll lose every data (database table are deleted on removal)

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