I love this component
But again I have one "big" wish for new version.
It's very good component - a real time saver with dealing with customers.
But here come my wish
Also when building Joomla web sites you have to buy some extensions etc. It would be great if in your component could insert owned subscriptions and date when this subscription is going to expire and your component would email alert that subscription is going to expire for 15 day, 10 day, 5 days etc... So if nothing else you can download latest extension before it's going to be expired.
And for every site you have subscription you can enter data such as web page, dll page, user, pass ...
My wish is also in this area - tracking time
Hope that you would consider it.